Platform Features

Three Layers of Revenue Protection

From infrastructure basics to flow monitoring — we detect the failures that cost you money, not just the ones that trigger basic health checks.

6 global regions
30-second checks
Multi-channel alerts
Flow monitoring

Core Monitoring Features

Six pillars of reliability — each built for teams that ship fast and sleep well.

Multi-Protocol Monitoring

HTTP(S), TCP, UDP, DNS, ICMP, WebSocket — monitor any protocol from 12 global regions with 30-second granularity.

  • HTTP/HTTPS with SSL verification
  • TCP/UDP port monitoring
  • DNS resolution tracking
  • WebSocket connection testing
  • ICMP ping latency

SLA Tracking & Burn-Rate Alerts

Real-time SLA compliance dashboards with predictive burn-rate forecasting. Know hours in advance when you're about to breach.

  • 99.9%–99.999% SLA tiers
  • Burn-rate velocity alerts
  • Monthly SLA reports (PDF)
  • Custom error budgets
  • Compliance audit trails

Intelligent Alert Routing

12 built-in channels with smart de-duplication, on-call rotation, and escalation policies. Never miss a real incident.

  • Email, SMS & Phone Call
  • Slack, Discord, Telegram & MS Teams
  • PagerDuty, Opsgenie & Google Chat
  • Pushover & Custom Webhooks
  • On-call rotation & escalation

Heartbeat & Cron Monitors

Track background jobs, cron tasks, and batch processes. Get alerted when expected pings stop arriving.

  • Custom heartbeat intervals
  • Grace period configuration
  • Job duration tracking
  • Failure streak detection
  • Integration with CI/CD

Incident Management

Full incident lifecycle from detection to postmortem. Auto-generated timelines, status updates, and RCA templates.

  • Auto-detect & create incidents
  • Real-time status pages
  • Postmortem templates
  • Timeline reconstruction
  • MTTR/MTTA tracking

Enterprise Security

SSO/SAML, RBAC, audit logs, 2FA enforcement, and API key rotation. Built for teams with compliance requirements.

  • SAML 2.0 & OIDC SSO
  • Granular RBAC (7 roles)
  • Full audit log with export
  • Mandatory 2FA enforcement
  • IP allowlisting

Synthetic Flow Monitoring

Define multi-step browser flows and run them on a schedule. Capture screenshots, HAR archives, console logs, and full traces for every run.

  • Multi-step Playwright flows
  • Screenshot & HAR capture
  • Console log recording
  • Trace viewer for debugging
  • SSRF-safe execution sandbox

Platform Capabilities

Beyond monitoring — a complete reliability platform for modern engineering teams.

Status Pages

Public & private status pages with custom branding, auto-updated from monitors.

Webhooks & API

REST API + outgoing webhooks for every event. Integrate with any tool.

Multi-Region

Monitors run from multiple regions simultaneously to eliminate false positives.

Team Workspaces

Invite your team with granular roles: Owner, Admin, Editor, Viewer, Billing.

Auto-Remediation

Trigger healing actions (webhooks, runbooks) when incidents are detected.

Real User Monitoring

Correlate synthetic checks with actual user experience from browser agents.

On-Prem Agent

Deploy lightweight agents inside your VPC to monitor internal services.

Terraform Provider

Infrastructure-as-code support. Manage monitors alongside your deployments.

Technical Specifications

The numbers behind the reliability.

30 seconds
Min Check Interval
12
Global Regions
12
Alert Channels
7
Protocols
1,000 req/min
API Rate Limit
Up to 1 year
Data Retention
99.99%
Uptime SLA
24/7 (Business+)
Support
Developer-First

Built for Engineers, Not Dashboards

Full REST API, Terraform provider, CLI tool, and webhook integrations. Manage monitors as code — version-controlled, reviewable, deployable.

  • RESTful API with OpenAPI 3.0 spec
  • Terraform provider for IaC workflows
  • Webhook events for every state change
  • SDKs for Node.js, Python, Go
Explore API Docs
create-monitor.js
// Create a monitor via API
const response = await fetch('https://api.pingsla.com/api/v1/monitors', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer YOUR_API_KEY',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    name: 'Production API',
    url: 'https://api.example.com/health',
    type: 'http',
    interval: 30,
    regions: ['us-east-1', 'eu-west-1', 'ap-south-1'],
    alertChannels: ['slack-ops', 'pagerduty'],
    sla: { target: 99.95, period: 'monthly' },
    assertions: [
      { type: 'statusCode', operator: 'eq', value: 200 },
      { type: 'responseTime', operator: 'lt', value: 500 },
    ],
  }),
});
Free Diagnostic Tools

Try Before You Commit

Run enterprise-grade diagnostics on your infrastructure — no signup required. Get actionable insights in 60 seconds.

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6 global regions
Real browser engine

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